FAQs
If your question isn’t answered below, feel free to get in touch by emailing us on [email protected]
- What times does the festival open this year?
Our opening times vary daily based on our programming schedule:
Stay tuned for our 2026 opening times
- How do I book my tickets?
Festival tickets and dining reservations can be purchased online through our website. Please book online if you can; however, if you experience problems booking online, please call the NHF office on 01858 437 451 or email [email protected]
- Can I choose my seat?
Yes, you can choose your exact seat for events in The Theatre. The venue has stalls and balcony seat options.
For events in The Spiegeltent choose between Stalls (general admission stalls seating) or Private Booths (enjoy your own private booth for up to 5 people). Booths are located around the edge of the Spiegeltent and include a table in each.
- What is your Babes in Arms Policy?
For family events, infants under the age of 2 who are not occupying a seat are permitted free of charge. However, babies are not permitted in the wider programme. We kindly ask attendees to consider the comfort of all guests when bringing young children.
- Will I receive physical tickets?
No, you will receive a confirmation email and e-tickets to your email address when you make your booking outlining your ticket and dining purchases.
Don’t worry if you are unable to use email to receive your e-ticket, or if you are concerned that you haven’t received your e-ticket. Please email us [email protected] or call the office on 01858 437 451 and we will sort out a solution.
- How to I make an Access Booking?
Wheelchair Accessible & Accessible Seating Information
If you require a wheelchair-accessible seat, please log in to your My Account Area and self-declare your access requirements in the “Other Preferences” tab before selecting your seats.
This will enable you to book the correct ticket types when choosing seats.Ticket Types Available
Once your access requirements are declared, you can select from the following options:
- Accessibility Seat (wheelchair icon)
- Accompanying Companion (displayed as an “A”)
For The Theatre, these seats are located in Row H.
For the Spiegeltent, simply select the relevant accessible seat type from the list.
Please note: Level access is available only in the stalls. Booths are not step-free and have a step for entry.
Venue Accessibility
The Theatre
- Two wheelchair spaces available in the stalls
- Each wheelchair space has an adjacent companion seat
The Spiegeltent
- Three wheelchair spaces available in the stalls
- Each wheelchair space has an adjacent companion seat
Access Ticket Options
When selecting your ticket type, please choose the option that best describes your needs. This helps our on-site team prepare for your visit:
- Wheelchair User – Remains in Wheelchair (Non-transfer)
For guests who stay in their wheelchair for the duration of the event. - Wheelchair User – Transfers to Seat
For guests who transfer from a wheelchair into a fixed seat. The wheelchair will be stored separately. - Ambulant Accessible Seating
For guests who do not use a wheelchair but require step-free access or additional space. - Accompanying Companion
For a personal assistant or carer supporting an access customer.
Must be booked alongside an access ticket and will be automatically discounted in the basket.
Need Help?
If you require any further assistance with booking, please contact the Box Office on:
📞 +44 (0)1858 437 451We’re happy to help ensure your visit is as comfortable and enjoyable as possible.
- What dining options will be available on the day?
Our dining options will be announced shortly. Sign up to our newsletter to be the first to hear.
- Can I bring my own food and drink?
For the Opera you are very welcome to bring your own picnic and enjoy your meal in the beautiful Nevill Holt gardens.
During the Festival Performances, Concerts and In Conversations, there will be a selection of food and beverages offered across the site.
- Where do we go in the long dining interval for the Opera?
The traditional “long dining interval” is an hour and half between the first and second parts of the opera. During this time, you can explore the gardens and grounds, take in the fresh air, and enjoy some delicious food and drink at the Festival.
- Do you need a performance ticket for the restaurant?
Please treat our onsite restaurant as your new favourite local restaurant for the season- you do not need a performance ticket in order to book a table at the restaurant.
- How do I book my dining?
You can book your dining through our website at the same time as booking your tickets. If you would like to book your dining separately and closer to the time that is absolutely fine. We ask that you use the same email address for both purchases so that we can match up your orders and ensure your experience runs seamlessly. Please note that our dining spaces have limited space and will likely sell out.
- At the festival, can we buy drinks on the day or do we need to pre-order?
You will be able to buy drinks at one of our bars on the day of your visit to the summer opera festival. However, if you have made a booking in one of our restaurant spaces we ask that you pre-order your drinks in advance as we will have limited stock available on the day, and pre-ordering your drinks also means that we will have your order ready for you at your restaurant table.
- Are vegan, vegetarian or gluten free dining options available?
Dietary restrictions will be catered for and guests can provide details of any requirements at the point of booking.
- Do you need to book for the restaurant?
Yes, all restaurant diners must have a reservation. However, if you are already at the festival and would like to make a last minute reservation, there may be availability. Simply book online or ask a member of the festival team.
- How long is it from the car park to the garden restaurant?
It takes approximately 5 minutes to get from the cricket pitch car park to the Garden Restaurant. If you have any accessibility requirements, please don’t hesitate to get in touch and there will be a team of stewards and porters available to help.
- Can you cater for special dietary requirements?
We are able to cater for any dietary requirements. When submitting your summer menu choices, you will be invited to notify our caterers of your dietary requirements.
- Is restaurant seating outdoor or indoor?
The Garden Restaurant is undercover within a large marquee on the main lawn. On warm sunny days the marquee sides will be opened up so that guests are at one with the Garden, but on cooler days the restaurant will be fully enclosed.
- Where can I park?
Free parking is available at the cricket pitch opposite our main gates. There will be a team of stewards and porters on hand to help.
- How do I get to Nevill Holt if travelling by train?
The closest train station to Nevill Holt is Market Harborough, approximately a 15-minute taxi ride away. Although taxis can be available at the station, we highly recommend booking in advance. Visit the Your Visit page for more information.
- What happens if it is raining or the weather is bad?
There are plenty of places in the gardens to shelter and picnic during the long dining interval if the weather is not ideal. Our stewards will be on hand to help you find a spot to stay comfortable and dry.
- I have difficulty walking. Is there anything you can do to help?
Absolutely. We have a chauffeured golf buggy on site for the duration of the summer festival. Wheelchair transfers can be arranged, or wheelchair seats can be booked via the box office at time of purchase.
If you require use of our onsite buggy due to access needs, please let us know by completing this form or contacting our Customer Service team ahead of your visit: https://form.jotform.com/260145080140341
- What can I do in the area?
To see what else is on in the local area head to Visit Harborough
- Is there a dress code?
There are no rules, and we don’t have a black tie policy. Wear what makes you feel good, but do check the weather in advance and if you need a little inspiration, look no further than our festival sponsor, Jigsaw!
- I’m having trouble booking online – is there another way to book?
Absolutely – you can book for any of our performances or dining by calling the box office on 01858 437 451 or email [email protected]
- Can I bring my dog to the festival?
We are only able to welcome assistance dogs to the festival site.
- Can we book tickets for extra events while at the festival?
Yes, there is a box office on site to purchase tickets on the day.
- Do you take card payments on site?
Yes, the festival site will be cashless so please bring card or contactless payment methods only.
- I would like to perform at the festival – are you taking applications for performers/artists?
please send details to [email protected]